Mcdonald's

I would normally never review a McDonald’s because it’s usually all the same boring dry, same old same old!! but I feel I have to tell ppl & give five stars to this 1. As we entered, we were greeted by Desmond, who proceeded to show us available seats. When using the self-service screen it was not responsive, before we even said anything Desmond was there immediately to help, he even bought the food over to us and asked if we required any condiments. it started to feel like a 5 star restaurant, even the burger tasted better 😂. The restaurant was very clean, even the toilets were spotless. We Sat there eating & watching Desmond, who was wiping the tables, cleaning the floors, taking customers orders over to tables & giving every customer the same outstanding treatment. I’m not really sure what job title he has but Desmond should be training all McDonald’s staff customer service skills.

I visit the McDonald's on Putney High St on a regular basis-this site is a very busy place+I imagine they have a high customer footfall on a weekly basis!😄--if you time it right you can generally always get a seat as there is an additional seating area upstairs-the team working here are very efficient+you can see that the Management team have everything under control which is reassuring!-what I like about McDonald's is that there is always new additions to the menu so there is always something new to try!-i also appreciate it when the staff call out your number for your food order+that is then followed by a"please!"-i completely get that McDonald's is fast-,paced but that small politeness goes a long way+this particular branch are very good at this👍-i have to give a special mention to your Customer Host Joseph-he mostly works in the evenings+he is always a welcoming presence on the floor-he is always available for the time that McDonald's offer their table service+then present on the floor after that time-i appreciate his genuine+kind customer service so thankyou to Joseph+to the team@Mcdonalds Putney!⭐💛😄👍⭐

Got to speak to the manager himself whilst eating and he was very friendly and discussed about the competition on the highstreet - the quality is in line with other McDonalds and if you order slighlty before online, you will get it served almost immediately however the ice cream machine is broken half the time so I cannot award 5 stars.

My five stars go straight to DESMOND! Honestly, I went yesterday with my girl friend for a quick lunch and I never ever saw someone so genuinely happy and polite as this guy. He was just cleaning the floor next to our table and he greet with a large smile and positive talk. I’m sure that if someone deserve an increase for the fab costumer service is this guy. I want be his friend now Desmond, I don’t know if you’re the manager but you should be! 🥹🥹🥹