Tsq Playhouse Covent Garden

The atmosphere here was truly amazing - had a fantastic time! The drinks were absolutely delicious. Expensive, but it clearly looks like it’s going to be from outside so that wasn’t a surprise. Only thing is the table service could have been faster - they could easily have got even more money out of me!

About my experience: On one hand, The guard in the first photo and who was in the main door, it was so rude and treat us so disrespectfully... Shocked about his way to treat the customers!!!... They should contract people that has knowledge in customer service because a good experience could be ruined for this type of employees! In addition, I asked in the bar something to a woman member of the staff, if It would be possible to pay my bill apart, as I was needing to leave before my friends... and she instead of explain that it wasn't possible, because you need to wait to pay the whole table, she was rude too and even gave her back to me (she needs lessons of customer service or change her job because she is in the wrong place!!!). On the other hand, I recognize than other part of the staff were so nice and kind and they made a good job, for example, the waitress that attended our table, he was a really nice guy and helpful, so I cannot complaint about it. The music was so lovely and I enjoyed a lot! the female singer was amazing and made feel better after the bad treatment that my friends and I received when we arrived to there plus the others shows that were performed were so cool and It makes the things better.

We were soooooo fortunate to arrive at TSQ Playhouse without a booking on the 16 December 21. I understand a lot of bookings were canceled because of Covid. However, we were seated promptly and experienced the best table service imaginable. Tulip and her team were incredible and made for an unforgettable night. We will certainly be back soon! Thank you!