Pret A Manger

At Pret Manager, I got to know such a pleasant and professional staff. Today, despite the rain and darkness, Jorge brightened my day with his constant smile, friendliness, and openness. Marzena is a very well-organized individual who provided excellent customer service. She always smiled and asked if I needed anything. Jo is a fantastic barista; her drinks are excellent. I sincerely appreciate everything you do. I am appreciative that you stood on your legs all day. You are amazing.

So engrossed in our convo, my friend & I suddenly realised we were the only customers left just shy of closing time. Amazingly none of the 3 staff bothered us and just worked around us with their closing tasks. They were so kind that on the way out they asked if we were interested in the food that had to be disposed (unfortunately the charity who normally would benefit from the leftover for the day could no longer collect due to ULEZ). Huge thanks to MARZENA, Tahmina & another team member for their kindness and just for being so lovely. Cheers for our free take away dinner 🤗

Only had a coffee, its was nice but service wasn't that fast. We had a little queue time, nothing major but more than I'd like and then someone nabbed my drink in a few seconds of it being on the counter so had to wait again so I guess what I'm getting at is maybe they need a system like Starbucks with your name on or something to save confusion of orders.