Einstein Bros. Bagels

2 stars because of the coffee i ordered, 0 for the avocado bagel. first, it was not toasted... i wasnt asked if i want it toasted or not. the avocado spread is sour which i thought might just be the first bite, but the taste of the spread gets sour the more i bite into it. i stopped and hopefully i won't get sick. i plan to bring it back to get it addressed but i live quite some distance away so i will just attach a picture of it

So, my first visit since pre-covid and this location has gone downhill. Thought it strange when I entered during a business week lunch hour and the place was void of customers, not one. Now I know why. Staff is unfamiliar and unknowledgable about the operations. Used a bogo coupon for 2 sandwiches then stepped in the restroom while they prepared my order. Quickly came back and my order was already bagged so I grabbed it and left even though I originally intended to dine in (not permitted). Got home to find the old bait and switch. One sandwich was correct, the second was a major downgrade. Ordered Turkey cheddar but got sausage/egg (I think). Your busted! Can't see why I would want to go back... Positives: Correct sandwich was good, restroom was clean. Adding photos of what I ordered and what I actually got.

I arrived this morning and asked for a Baker's Dozen and asked if they had any Power Protein Bar and was told that they don't make them anymore. Hmm gotta upgrade the the website. This was gonna change my order big time. I asked for 4-Blueberry no problem there then asked for 2-Jalapeno Cheddar and was told that these weren't ready and no time was given to when they would be ready.I then asked for 2-Cinnamon Toast and 2-Six Cheese and no problem. I asked for 5-Onion Bagels to complete my order and was told that they weren't ready and that they wouldn't be ready for another 20 minutes. I wasn't gonna wait for them to be ready so I refused my order and walked out. This establishment opens at 5am supposedly give or take every morning but not to have at LEAST ONION BAGELS ready then theirs a problem here. I WILL NO LONGER RETURN BACK TO THIS ESTABLISHMENT DUE TO THE FACT THAT I WAS LIED TO ABOUT THEM DISCONTINUING MAKING THE POWER PROTEIN BAR!! I HIGHLY RECOMMEND the Einstein's Bros. Bagel near the (TRAFFIC CIRCLE) because there I found ALL of my bagels to my picking including the POWER PROTEIN BAR..