Dunkin'

I hardly got any bacon on my bacon avocado toast,priced at $5, why are they being stingy. My coffee had more sugar than what I asked for. While I was at the store. I asked the gentleman behind the counter if he would kindly warm up the snakin bacon and then the manager came over and told me they are not allowed to do it. I explained I get sick when I eat it cold. I understand the protocol but if I'm a paying customer asking for a 5second warm up, why am I being argued with. EVERY VISIT there's always an issue here. Instead of arguing with a customer just take the 5seconds to burn my bacon so I can leave happy. ALSO don't be stingy on the bacon avocado, if we're paying for it.

I do not know what has happened in the past few months, the service has gone to an all time low. I went to this dunkin almost everyday and I am very sad to say I will no longer. Today when getting my daily iced coffee I wasn't greeted at the speaker box and had to sit there waiting for a good bit of time, sadly this is quite usual for this store, then once I received my order and went to drink it I noticed a DEAD FLY IN MY DRINK! I went to another dunkin on my way to work and they said to call the store I got the drink from but when I tried to call and contact the store about this issue they did not answer the phone, I called three times.

I’ve been a Dunkin Donuts member for a while. I’m appalled by the way they handled the issue with the $3 advertisement for the pumpkin spices lattes. I asked how to receive the discount, she said idk I guess scan the app. In which she did and nothing came off instead of my remaining balance (4.97) then proceeds to tell me the sale doesn’t start until tomorrow and that I owe 12¢. I’m not okay with this, I wanted clarity before proceeding. They need to get a grip on basic customer service skills.

I ordered thru the drive thru 2 orders of hash browns, one order was burnt, and the other one tasted like old grease ... I also ordered a sausage egg and cheese croissant, and the croissant was burnt black!!! DO NOT go to this Dunkin donuts unless you want to throw your money away, and you'll still be hungry. The food isn't worth eating! It isn't even worth the 1 star I had to give it just to be able to write this review.......