Subway

I placed an order online and the order was completely wrong. I called the store and the manager didn't care that the order was wrong and said she was going to do nothing about the order! I'm allergic to onions and I know I didn't select onions on my sub! Rude, didn't care about customer satisfaction, and should not be managing people!

Ordered a sub, wrap, and 3 cookies on DoorDash. Got my order quickly, but the wrap was made wrong and the cookies were not in the bag. I called them and they told me that I ordered the wrap that way. I literally had the receipt in hand that showed how it was to be made. They were wrong. They asked if I would like it remade. I had it delivered and was heading to work so that won't work and I told them I will just eat the wrap the way it came. I was more worried about the $5 I was jipped without the cookies. To which they responded they would read the order better next time. Not like yes we will send you something to replace the cookies next time, or we will put your name on a list.... nothing. So I spent $35 after the $5 tip, for a wrap, a foot long, and NO COOKIES. I should have read the reviews before using this location. Appears to be going down hill.

Very bad customer service. Ordered a sub online through door dash. They messed up my order. And the sub was all messy, and the bread was old... not even the right one I asked for. I called in and the lady was very rude which I didn’t understand because I was pretty nice with her. I asked for another sub for later that day. And she didn’t seem too happy about it. Overall the service is not even rate able ... thank you guys.. for the top notch service

Our server was fantastic! Emily was on point, polite, and cool under pressure. She was the only one working and maintained fanstic composure and was as speedy as one could expect from someone on her own with 10 other people on the store. She had our order, a large family order, and 5 other people at once at 2:45 on a sturday afternoon. She handled herself extreamly well. Well done Emily!!!!