Bagels Your Way Cafe

It’s a Saturday morning so I knew it would be super busy. Called and had to call back a few times since it kept saying “user is busy”. Expected someone to answer and rush me through my order but instead I got the kindest gentleman who was so nice answer the phone. He asked how he could help me and told me he was on the other line and asked if I could hold. Absolutely. After about a minute he got back on the phone and continued being nice and very professional. When I picked up my order there was a line out the door. It felt like it should’ve been complete mayhem but everything ran so smoothly. I asked the gentlemen manning the cash register if this is where I picked up phone orders. He kindly asked me to hold on one second while he finished up ringing someone else. He asked me my name, told me my total and I gave him my card. He thanked me and told me to have a great day. I have a new favorite bagel place and this store will be my “go to” from now. Thank you!

First time here. I’ve read so many reviews while sitting here having my breakfast. Conflicting. Interesting how different people can have totally opposite experiences. I did pick up that some aren’t happy unless they have something to complain about….and that some negative ones seem legit. Must be my lucky day because my initial thought as I entered and got in line was that it was a lively, positive vibe. I didn’t witness anything unpleasant. Everyone was friendly and my food was very good. On the pricey side, yes. But the traffic coming in and out tells me it’s worth it. Lots of people behind the counter. Sometimes that can be challenging with communication but my wait was minimal and my order was perfect. I’ll be back for sure and see if I get lucky again :)