Tgi Fridays

When we arrived at Friday's we were not greeted by the host. Instead they're backs were turned to us. We were seated near the bar. Which the room was completely empty. Our waitress came to take our order for drinks and appetizers. We ordered a root beer and a cotton candy cosmo with wings. Our drinks took 10 minutes and we waited over 30 minutes for the wings. We were going to order another app but the waitress quickly rushed off. Our food took over an hour to get by then the cosmo was gone. I asked for a sprite and waited another 10 minutes. Then we waited again for boxes and our order to go. And still waited another 30 minutes just for our check. We will never sit in the bar area again due to the lack of service. The only thing that was good was the food but then again they did forget to make the whiskey burger to go with the whisky sauce.

Where do I start?! It was humid and sticky in the restaurant, flies galore, slow service, apparently the dishwasher is broken so they had to use plastic utensils, credit card machines jammed. Ok so now the food. It took an hour to get our order! We ordered a medium rare steak and not only did that come out well done, but so did the mashed potatoes. We also had to ask for the whiskey sauce that it was supposed to come with. The grilled chicken was rubbery and dry, the cheese was so burnt that it stuck to the dish it was served in. My kids had to swat away flies while eating their chicken tenders. Our waitress took forever to get to us, kept giving us 4 of everything when we are a family of 5 and then never checked on us. Overall, terrible experience. We used to frequent TGIF years ago but menu, atmosphere, and service, and cleanliness have really fallen off. I will never eat here again.

One star is generous, I would give zero stars but I will not let me. First I called ahead and was informed that the wait time would be 30 min for my party of 10. When I arrived I was told that I did not call and the wait would be another 45 minutes by an individual with absolutely no tact. I paced my name on list again reluctantly and was seated 1 hour and 32 minutes later in a restaurant that was near empty. 25 minutes later a waitor arrived to get our order 10 minutes later most drinks came and remaining came a few minutes later. Food came quick I guess it doesn't take much time for inexperienced cooks to burn food without adding any flavor. Waitress came back one other time to check on us. I would say I used to enjoy eating at Fridays but this location was trash..... Any other place would have been a better choice. They don't want to be bothered so you should take your business elsewhere.

This place has some incredibly friendly servers and bartenders. I stop here quite often since it’s a good midway point on my commute. However, it would get 5 stars if the cooks could cook steak. I always order a rare whiskey glaze steak. I always get well done instead and then I’m the jerk sending back a steak. They have no concept of meat temps. I can get ordering rare and getting medium rare or medium…but every time…well done. They need to either educate their cooks or get some new ones. The chef was at least nice to come out and apologize for the line cooks. So 5 stars for the service and about 1 for the line cooks.