Arby's

Food came out great. Wasn't a very long wait in the drive-thru even though the lone was pretty long. Only about a 10 minute wait. I had a coupon for the 5 sliders for 5 bucks so I did 2 turkey, 2 chicken and 1 roast beef. They were good, I'd get them again. I saw they had the orange creamsicle shake back, so I had to get one of them too. Those shakes are delicious!

I just wanna say I was at arbys tonight here in Middletown and I was having a hard time deciding what I wanted and the manager that was on duty tonight gave me the best customer experience ever!!! Sean went out of his way to take care of me with a postive Attitude and a smile on his face we need more people like this Sean is probably one of the best customer service workers I have ever met in a drive thru line here in Middletown and I will definitely come back and do business with this arbys I’m a store manager of Panera bread and I must say I’d pay him anything he wants to come work for me you have a special member on your team and it feels so good to know there are still kind hard working people in this world 🥰 this man deserves a raise

This is the second and last time we come to the arbys in Middletown. We pulled up. One car at the window, a car at the speaker and 10 min later still sitting there. Had to back up to leave and noticed at least 3 employees inside the building. No cars in the parking spaces and no one inside…..Wendy’s it was…at least they answer the speaker when you pull up. Ugh

I was here today at 11:47 this morning and I ordered 2 bnc the buns were cold there was barely any roast beef I called and the manager gave me her name Kendra she was the rudest person over the phone I was just trying to get my meal replaced and all I got was an attitude and saying I can’t replace that never coming here again this place doesn’t even deserve 1 star