Dairy Queen

Honestly, I almost never write negative reviews. I try to understand that my experience may just be a one off and instead of posting a negative, I don't post a positive. That all changed today. I watched as customer after customer had negative experiences just before and for the 20 mins or so it took to receive my order. If I had not paid, I would have walked out. Crew staff were pleasant enough, but the service was abysmal. I counted 5 crew. Cashier was alone more or less and did not know how to locate menu items, constantly having to pull away another from their job to assist. The grill cook seemed to be unorganized and scrambling to fulfill orders in a timely fashion...and I'm not talking about anything complicated (1-double cheeseburger, 1-chilli dog, 1-pretzel, and a large soda...did I mention this took 20 mins?) I love DQ Grill and Chills, and this one always seemed to be run well. After this experience, I doubt I'll be back...at least not any time soon.

Extremely rude and unprofessional. I received a wrong order and instead of just replacing the order, my sprite was spit in at the drive thru. When I went inside to speak to the manager she made a racist comment about how she was afraid I would jump over the counter because “black people are criminals.” Worst experience ever with a fast food restaurant, 100% do NOT recommend.