Texas Steak Express

I hate to see all these negative reviews because this place has never disappointed me in the 5 years I’ve been a customer. I’ve ordered several things from their menu, using both delivery and pickup, and have always been very pleased. I’ve been on a sirloin salad kick here lately and I get 2 meals out of it. I cut the steak tips up into finer pieces and boom, 2 whole steak salads for $11. You cannot beat that! As far as the customer service goes - I think people tend to get turned off to a place when an employee doesn’t show an unrealistic amount of enthusiasm, but these guys are still cooking, cleaning, running drive thru, taking to go orders, etc etc.. I’m always smiled at, greeted and thanked for my business. That’s good enough for me!

My friend picked up our order. It was two dollars more per meal without any pre notification. Then when she got it hime to us one of the meals had no baked potato. We called as we were ready to eat. They told her that they could not deliver it to us even though they have delivery services. So she drove over to the store again. They were not apologetic just handed the ootato to her. No compensation of any kind for the inconvenience. re has not only lost one customer, but three.

Nothing to write home about but I got steak tips with a loaded potatoe and salad. Steak was ok...I had better from Walmart I cooked myself with only salt and pepper. My loaded potatoe was not loaded....everything was given to me on the side ...guess you have to dress it up yourself but for 25.00 ....yea ok. I only ate the salad because I paid 25.00. Something different I guess besides a taco or burrito. I doubt I'll be back.

Bad experience waited in drive thru window for 15 minutes. No cars at all . I ordered thru app. Had to knock on drive thru window no answer even though some one was there next to window. Finally had to honk my truck horn then finally open window and got my food. Asked for no onions got onions and didn't get my tea....

My 13 year old made an order at some time around 7pm it’s 9:33pm as of now she called to check on her meal at about 8:45pm they said it was on the way an still no meal I had her call back to check once again an the employee that answered the phone talked real crazy to a child saying she don’t get paid to rush the driver an so on so as the parent I called to speak to a manager an she was no help either very poor customer service (smh)