Foo Lok

Me and my partner were trying to get lunch when we accidentally dropped our large take away container on the floor. We both thought, since it was very clearly an accident, that we wouldn’t have to pay for food that has been dropped on the floor and what was left in the container was a single spring roll. We started with another one and a male worker said if we were to continue with our new one, we’d be charged for 2. In my opinion this was pretty annoying and definitely not right since we never even left the serving area before it happened.

They have not long finished there facelift happy that it’s all done now though as I can go back to enjoying the beautiful Chinese self serve food bar that they provide. The food always looks so well presented. Though the taste is even better than the presentation, as it is kept quite fresh and at the end of each shopping day whatever is left they create value packs for anyone walking by to grab in the way of a five dollar combination tray. They are well situated in the food Hall and with all the upgrade to the shopping centre they have a a new range of seating options straight in front of them for their customers. The food is reasonably priced for the quality that you receive and as you are the one putting it on your plate there is no complaint about portion sizes. Well worth a setting to try some traditional Asian culinary

After filling a container of self serve food from this store, went to pay for it. Went to use bank card to pay for it, and the staff said it's cash only. I was very angry because there was no sign in the store giving you the heads up. It is the only store in this shopping centre that you can't pay by card. By the time I found a ATM that accepts my bank card without being charged fees, and return to the inconvenient store my food was cold. Also when I return with the cash there was three staff members standing next to the register and didn't bother to serve me because the staff member that they have for serving customers was out the back in the kitchen preparing her own lunch. Very rude service. Won't be wasting my time and money at this store ever again.