Waffle House #576

Miss San and Miss Shantel were the only sisters holding the restaurant down at 7:45 pm on July 2, 2022 while I was visiting Montgomery, AL. They were joyful, pleasant and fast. My medium steak scrambled eggs and hash browns with veggies and cheese were all 5 outta 5 Stars. Thank you, sisters for your Southern hospitality. Ase'.

Filled with hard working employees doing their best to serve the local customers! It's hectic inside at the busy times, but they're quick and accurate with the orders. FYI: This location does not take call in orders over the phone, they completely shut down from approximately 5am to 5:30am to clean and prep for the next shift, and they currently have a more targeted (streamlined/reduced) menu in use like many other locations have adopted.

Service is extremely slow even though they were fully staffed. But the food is good. They focus on the to go orders first. The main problem I had was the panhandling inside the restaurant in front of the managers. Dude went around table to table looking for someone to buy him a meal. I almost had sympathy until he followed me outside to ask for money while they were fixing his food. I politely declined when he became aggressive and threatening towards me. Not worth the hassle go somewhere else to be safe.

We weren't allowed inside this waffle house we had to order at a walk up window then return to our car and check back to see if the food was ready. We also don't get alerted when its ready. You just have 2 check back. They had 2 police officers on site sitting in their vehicle at the front door. It felt kinda eerie standing outside 😳 but the food was perfect 😁

The food was alright. I took some good photos of our food though. If you order the Steak and eggs, always order your cook temperature less than usual, because the Steak is thin and they always end up over cooking it. I was also surprised that their wasn't a manager on shift this night. I didn't know the cooks and servers be running the restaurant by themselves overnight.

I work down the street from waffle house and I CALL them and they NEVER answer the phone. It's very frustrating when you want to call ahead a order and they NEVER answer the phone, so you have to go there and wait for 20 minutes . I have called them the past YEAR at least 20 times and they haven't answered once. I figured maybe they're busy but you get there and it's very slow inside and you see the phone ringing and no one answers it. They have lost my business for ever, I am switching to IHOP. I guess they don't need the money. OH and i work in a office with several people, at least 3 of us are always trying to get food from there.. There goes hundreds/thousands extra dollars to Ihop yearly..

Don't come here expecting hospitality or a good hot meal for breakfast. The greeting is very unwelcoming and the mask 😷 police 🚔 are now in full control and on hi alert. No mask no service. Sad that instead of asking what I would like to eat or saying goodmorning it's: Do you have a mask!? No mask no service! So now I'm a couple miles down the road eating much better 😋 at IHOP - muzzle free!