Firehouse Subs

Great place for delicious sub sandwich. Clean facilities and courteous staff. The manager, Jan, always greets me with a smile, is very attentive, and even remembers my favorite order, the Firehouse Meatball sub with a side of Loaded Potato Soup. Food is always hot and served quickly. Don't forget to try one of their chocolate chip cookies or brownies if you have a sweet tooth. Highly recommended, you won't be disappointed.

I selected toasted but my bread was extra toasted more like burnt I give this location 0/10 do not eat from there look at the second couldn’t been better off going to subway the employees were very rude about the situation didn’t even offer a refund they had attitude they didn’t even care about my order being messed up they also didn’t have any cookies so I had to settle with a brownie and my brownie was hard old chips were also old

We just had Firehouse Subs delivered to us from Waiter. They were delicious! It was quick. The delivery woman was Very friendly & professional. The only issue we had, was that it didn't let us choose what drink we wanted & we didn't get one of our spear pickles. And I didn't get a Military/Veteran Discount, but I'm not sure if they give them.

I rarely leave negative reviews about restaurants, but oh man, my recent visit was horrendous! I placed my online order for 3 sandwiches at 6:56 pm with a pick up time of 7:15. I went inside around 7:10 to check the status, and I saw a softball team of about 30 players hanging out, waiting for sandwiches. Now, that's a lot of sandwiches for the employees to handle, but it's the total lack of urgency or customer service that blew me away. These employees worked like they were stuck in slow motion. I almost wanted to jump behind the counter to show them how to hustle. Not once as I stood there did any of the employees acknowledge or greet me. I eventually went and stood behind a gentleman waiting to place his order. After five minutes, I asked the gentleman if they'd even taken his order, and of course, he said no. FINALLY, he gets his order taken by a teenager that I can only assume would have rather been anywhere else on the planet than at work. When I walked up to the counter to ask about my order, I got no greeting or anything. She just stared at me until I said something. I was told that my order would be coming in a bit. When I asked how long (it was 7:30 at this point), the teen just shrugged and said "I don't know." Oooookay. Five minutes later, one of the softball players finally asked the employees if they could start handing out the already finished sandwiches. What??!! These sandwiches were made like 40 minutes earlier, and they were just sitting behind the counter!! I finally got my order at 7:46, over 30 minutes later than expected. I asked about the milk I ordered, and wouldn't you know it, they don't carry any milk. No sweet tea or lemonades available either. No brownies, which I also ordered. In summary, this may have been the single worst customer service experience I've ever had. No regard for customers' time, no courtesy, no "sorry for the wait." No care whatsoever. The only reason I didn't walk out earlier was that I paid for my food online. Get some more training at this location, pronto!