Jimmy John's

I went to this store for the first time. The young woman at the window was rude and rushed me to order and I was the only person in line. I got a turkey sub I wasn't asked what I wanted on the sandwich, it had very little meat, it was cold... when I got home I added mayo, pickle, onion, cheese and more turkey! Never in life did that. I paid $10 for a sandwich I had to make over myself at home. And with the bad service just makes me not recommend your company to anyone

They really were freaky fast!Especially for a big order. Both staff members I talked to were so courteous and willing to answer questions. It was my first time ordering at a Jimmy John's and it was a pleasant experience. The sandwich was great, too. Edited: I have gone onto the website and filled out the feedback information, for the company to pass along to the franchise. Because everyone needs positive reinforcement. 😊

I have been waiting for quite some time to experience a sandwich from JJ's and today i had that opportunity. I stopped by for my first time experience and i got the Kicken Chicken and my sandwich was soooo hard. Needless to say i did not expect that. I mean after seeing advertisements of how JJ's and how they take so much pride in making their sandwiches and freshbread i couldn't wait to try one of their subs. But i was overwhelmingly disappointed. I did talk with the manager which i felt was a little clueless to my complaint. After voicing my concerns there was a moment of silence...no apology by the way...and then he said the only thing i can do is offer u another sandwich and he sounded scared to do that. I mean that was the least i expected and an apology would have been nice also especially after explaining to him my first time stoppping at JJ and after telling him that if this is what JJ had to offer then i wouldn't be stopping by again. Still no apology!!!! So he then said to come by the next day after 10:30 after he's made bread and i don't think that did him any favors by saying that because now I think if i come before then that i will get more hard bread. So i hope my experience tomorrow will be much better becsuse whether i stop there again depends on it.

I arrived at 1 pm to order a sandwich, a turkey club to be exact, before placing my order, I was informed that the sandwich shop had ran out of bread. How does this happen at 1 pm! So I decided to order a lettuce wrap which cost $10. Promptly asked for a refund. Lettuce wrap was not worth the money.