Hardee's

Mgt T. was friendly at drive thru. But I sat at the drive thru ordering board for a while finely I just drove up to window because it was getting close to closing time by time I wasted at ordering mic that doesn't have a sign telling you it's out of order. Cook said chicken tenders were frozen therefore cannot cook the 10PC couple I was trying to order. After i asked if mgr would call Ann St & ask them if I could get them there he got no answer. Then said he had some that were cooked 10mins ago (I'd been there that long) he just didn't want to give me food that wasn't fresh... these look good to me, still hot, little greasy but I could've come & gone a while ago... ?

I've always liked Hardee's and enjoyed the food I received from this one (on Perry Hill Rd - Montgomery AL), but I've noticed that this one and the one on Troy Hwy does not seem to have a manager on site when I go there. There seems to be just the person taking the orders and the person cooking the food. I've not needed the manager, ever, when I go by, but it just seems odd that only two people are working every time I visit.

I decided to grab an order here because it was on my way... I waited 25 minutes after I made my payment because they asked me to pull forward while part of my order was completed. When I finally went in to find out why my order was taking so long, I could tell that the kid forgot about me after he said he'd bring my order right out. To top matters off, I then enjoyed waiting on French fries because there weren't any cooked at 11:30 am. Joe Pesci summed up drive through service perfectly in Lethal Weapon 2, totally spot on! At least I didn't get the tuna fish sandwich!

Worst absolute worst! I was in line waiting to get me food and they pulled everyone up each meal. Once they brought the fresh cooked chicken my fried were cold. I went inside and the manager was working by herself. Why? I don't know. Some young men came for interviews and she said that they may have called and scheduled it but they didn't tell me. I'm not sure if this is how a company should be represented. They need to regroup as far as a way of who and how to handle this store. I won't be returning.

Stood at the counter for over 15 minutes. Employees constantly walking by. There was no acknowledgement or word that someone would be with me soon so I ended up leaving without being served or even acknowledged. This is the worst Hardee’s I have ever visited. The employees have no clue as to what customer service is. I hope someone will take notice and give the employees some training. I can only give 1 star as this is the lowest rating available. TERRIBLE! TERIBLE! This was around 2pm on 7/8/18 CST.

I visited this location this morning(4/11/17) At 6:30 am on my way to work and i must say the service I received was very good for me. When i walked in(because i don't do drive thru) the cashier greeted me imediately. I also noticed the guy taking drive thru orders acknowledging a customer by name. The cashier that worked with me gave me time to make a choice at what i wanted.(yup I wasnt rushed) my items i purchased was reasonable and it did not take all day to prepair. I was in and out in less than 6 mins. The place was clean, quiet not overcrowded and I like this location and will visit agin in the morning on my way to work.