Starbucks

I'm literally sitting here in Starbucks waiting on a mobile order that I placed and I have noticed that the sense of urgency of this establishment is lacking at best. Everyone is walking around like they have all day to make orders for people who are even in the drive thru waiting. I usually don't have any issues over here, however this may very well be my last time coming here with the lack of professionalism here. It is disappointing seeing this first hand. Will anything be done about this, probably not. But I just wanted to raise awareness about this store and the current workers here. Very disappointed...

Every time I attempt to go to this location because it is in the same parking lot as my office, they are out of cold brew. Literally the last 3 times I’ve tried to order a cold brew over the past 6 months they have been out. If it can’t be ordered any longer then please take it off of the menu as an option.

Very poor customer service. I went in to simply purchase a cup, no drink or special order, and I ignored for at least 10 minutes before the guy at the drive thru window finally decided to come over to help me. Then instead of placing my item in a bag, he asked if I wanted one, then placed it on the counter for me to bag my own item like I'm at Aldi's or something 🙄, smh....

I love this Starbucks! For some reason it’s the *only* one in Montg that still stays open till 9pm. Some of the other ones, Zelda rd, east chase, and Atlanta highway, are all closing between 6-8 and you literally never know which one is closing at which time until you call that particular location to find out their hours that particular day! I honestly don’t know of any other well known establishment that just closes when ever the manager on duty sees fit… it’s crazy and very annoying. But the one on Vaughn rd - nope I can count on them to be open during their normal business hours 7 days a week and honestly they are a little faster then the other locations as well. Thank you Vaughn rd Starbucks I can honestly say y’all deserve an award for being the only realiable Starbucks left in Montg that’s not a complete joke!