New Braunfels Smokehouse

In the past I’ve had good experience. A recent order of beef jerky contained moldy pieces. I took pictures and sent them to the email address on their product. No response. I sent the defective product back to them with a note. No response. UPDATE: I eventually responded to one of their marketing emails asking them to stop sending me promotions until they resolved the issues I had had.Someone answered there, asked for more details and eventually issued a refund. So their customer service (once I connected) was helpful. I still have no idea why no one received the email I sent to the email address that is on their package.

Classic, family run and special smoke house restaurant with shop. They sell a large variety of good self produced smoked Turkey, Ham, Bratwurst, Cheese, Brisket, Jerky and more. Friendly staff. Also very good fresh made breakfast. ---------------------------------- My star rating legend: Excellent / Exceptional ☆☆☆☆☆ Very good / Special ☆☆☆☆ Above-Average ☆☆☆ Below-Average ☆☆ Something is wrong!? ☆ ---------------------------------- Please note, my star rating compares this place to other similar places and is not based on a one time subjective impression. Thank you.

Visiting Central Texas from Corpus Christi, Texas and we decided to try this place, as it was near our hotel! The food was really good, plus we did pick up a couple of bags of their in-house jerky. The bbq bacon burger was really tasty, and the brisket and turkey tacos were delicious as well! Nice, interior and atmosphere as well! We would definitely recommend this place!