Papa Johns Pizza

I ordered for delivery, I was told the order would take 40 minutes when in fact it took about an hour. We paid over $40 for two pizzas that looked like they had been thrown around. We called the store because this was outrageous. We spoke to the manager, Ethan, he was very responsive, courteous, and was able to resolve our issue swiftly. This delivery was the absolute worse we have ever had with papa johns. The only reason this is getting two stars is because Ethan was able to resolve our issue promptly.

If I could give you 0 stars I would. My husband and I placed an order at 6:12. It is now 7:42 with no contact. There is nowhere on your site or app to track our order....even though your add for your app says you can track the order. We have tried to call the store 4 times and it's like the number doesn't exist. The phone rings but no one answers. After a minute of waiting out the rings, our phone cuts the call like the number doesn't exist. We have been charged for our pizza and would like our money back since we never got our freaking pizza! This is not ok. I used to like you guys. What a bummer

I've had some real sh*t pizza before.. but this really puts the cherry on top. Before I get into how this pizza tastes like 3 layers of cardboard with a bunch of cheese melted on top, why the **** is this pizza $22? Overpriced up the ***!!! This pizza is now being used as a paperweight staring me in the face but I must admit papa john's usually I don't leave food left over but damn this pizza is nastyyy. I even asked for easy cheese because you know.. pizza makers love to make that cheese rain but it's seriously no good for you. Everything in moderation. Pepperoni was crispy which I love but it's not hard to make thinly sliced pepperoni crisp. Also do you not make your garlic butter sauce anymore that shizz was the best. Also 1.. literally 1 peppecinni and 1 packet of some "special seasoning" for 1 large pizza. Overall the pizza came in 30 minutes late and for how cold and stale it was I would not recommend this place. ✌🏼

Great store with fantastic customer service. The guy behind the counter was generous with the butter sauce and banana peppers. Pizza came out great and the app worked well too. Its a shame their parking lot and shopping center is littered with homeless. Just kind of made picking up the pizza a little uncomfortable. Over all great experience.

My pizza ended up being done quicker than estimated. I was a tad wary but my pizza turned out perfectly fine! Just the right amount of pepperoni, cheese, to sauce! + cant go wrong with side of complimentary garlic sauce, yum! Pleased with my order and would definitely repurchase from this Papa John's location!