Red Lobster

I ordered food for a small office lunch on the website. Ordering was easy, and they offer 2 cheddar biscuits for an entree when ordered online. Curbside pickup was about 10 minutes late, so I went inside. The staff was friendly and they weren't terribly busy, but I just had to wait for my food. Not the end of the world... Inside the restaurant it seemed clean and the liquor seemed expansive - as I stood there and looked while waiting. The food was tastier than I expected (my first time eating from here). My coworkers loved their food too. I got the fried flounder meal and there was about 6 filets 🤯 plus two sides. The broccoli was seasoned nicely. Ordering online was simple, and I was able to schedule a pick up time - even though, it wasn't ready exactly when I expected. I'd eat here again if the occasion arises.

My wife daughter and I tried to get dinner Friday night and (normally) the service and food are almost always amazing. We ordered at 7:20 pm and by 8:15 pm we are wondering what is taking so long and where was our waiter? He finally came to our table after we flagged him to come over and he apologized and said there was an issue with a fan breaking in the kitchen. That is understandable, but waiting a whole hour later to tell us is not really acceptable. We politely asked if it would be much longer? and if so we were just going to leave because my 5 year old daughter was starving. He came back after another 10 minutes almost and said it's going to be a while longer and there's no ETA when it'll be done. So he took my email and phone number down and stated that management will contact me for the inconvenience. It's been a couple of days now and I haven't received s phone call or an email. I really don't want anything free at all, or any type of compensation, I just wanted to have a nice family dinner at one of our favorite restaurants. Now we really don't ever want to go back there again out of spite. All it takes is one bad experience sometimes.

Outstanding menu selection, many extras. We so enjoyed our time at the red lobster. My husband and I were celebrating my birthday… We had a fabulous server. Her name is Christina… K. She knew all about the menu Our food came so quickly we are so impressed We love the atmosphere of the restaurant will definitely return