Sonic Drive-in

Waited over 30 minutes to get one combo meal and it was not busy. I was supposed to receive a meal with chicken, tots, onion rings, and Texas toast. When I received this I got NO Texas toast and ONE SINGLE onion ring. It was almost comical. Not worth it to wait another 30 mins to get the missing items in my order. Will not go back to this location

I used to frequent this location, but the last year or so they have gotten significantly worse. It takes forever for them to acknowledge you after pressing the button, about 5mins later the screen says that someone is bringing your order but it still doesn't come out for at least 20 mins. Then, the fries were overcooked but cool in temperature. I understand low staffing, but 20 mins for food is ridiculous. We had 3 burgers, popcorn chicken and 3 fries. And the fact that they are getting around being flagged by the clock because they are telling the computer that someone is coming when they aren't is definitely not cool.

Unfortunately this sonic seems to be suffering from severe understaffing, probably because they are not paid enough. I waited 20 minutes after pressing the button to have my order taken, another 20 minutes after ordering and my food never came, I had to leave. I recommend avoiding this sonic for at least a little while until they have more staffing.

So I was activated and next thing I know I was no longer red (after a good time being solid, meaning they acknowledged my button push)! So I hit the button again and the lady instantly had an attitude and told me I wouldn't have been deactivated if I hadn't moved. BUT I WAS PARKED THE WHOLE TIME! So there's another Sonic 1.6 miles (not even 5 mins away) so I'm here at Santa Fe sonic receiving exemplary customer service! Won't be back to this location.

If you're gonna reduce the night shift to one server and a single cook you better be giving them a sizable raise. There's no reason to have two people trying to scramble and serve 10-12 cars on their own. Get more workers so the ones you have aren't suffering. If this isn't the definition of corporate greed idk what is. Nevermind the workers are lazy and the manager is extremely rude. They served 6 other people who got here after me before even taking my order. The "best they could do" is a sad little coupon even tho I've been here for 45 minutes

I don't know who is working tonight but they were really rude. I went to stall 6 and pressed the button. A man pulls up to stall 4, they press the button. My button stops blinking. Just red for about five minutes. Nothing is said. Then the man next to me, they ask him what he wants. He was a GrubHub driver and they bring his order out to him. And my screen tells me to press the button again. So I press again. Wait another ten minutes. It stops blinking. Just red nothing said. I at that point of course thought that it wasn't working. I go to stall 21. Press the button. Wait 8 minutes. The button stops blinking and is red for a good four or five minutes, I say hello and someone on the other end says, yes, please hold. 12 minutes I say hello again. She comes back saying. Yes, hold please. 14 minutes then the screen tells me to press the button again. I just left after that. It was just a really weird experience. Whoever is working today should not have a job anywhere. Just cruel.

After about 10 minutes of nobody acknowledging us, we moved to a different spot and still no service. We left and went somewhere else. This was the third and last time that has happened at the 75th Street location. They are also either "cleaning" the ice cream machine and/or the slush machine is down. Terrible experiences.