Arby's

Sometimes the service is friendly and sometimes it’s not. Sometimes they ask if I want sauce, other times they just hand me my food and close the window and walk away and I don’t get any sauce. Sometimes the bread is stale and the meat is cold. They definitely don’t stay open until 11pm. They close way earlier. I don’t know if it’s because they’re short staffed or just don’t get the business at night. Because it’s 10:24 pm now and and we pulled up at 9:57pm and they were already closed. I like the food at Arby’s when it’s done right. I miss the super friendly lady with all the tattoos. She always made sure there was sauce in the bag whether you asked for it or not. She always made my day.

I went thru the Drive Thru. The service was fast and friendly. The food was very Good . At the last min i noticed Turnovers as i was passing the menu sign. Since they were not busy i ask if i could add 2 turnovers. The cashier said sure no problem . But had to ring them up separate from my original order. No problem. When i was ask to pull forward i thought it was probably because i added to my order. But when the young lady brought out my order after only about 2 or 3 mins. Very short wait time. I did not ask her if both of my orders were in the bag. So after i got home and ate, I feel like it was as much my fault as theirs when my turnovers were not in the bag. When i called the next day and told them what had happened ,again they were Very nice and professional. when i went to pick them up they even gave me 2 extra. So yes i got very good service. I will change my rating from 4 to a 5. They did a great job