Starbucks

This is a great Starbucks - happiest employees I’ve probably ever seen, proud and working hard to serve the citizens of Mt Lebanon the chain’s iconic coffee and beverages. It’s clean and well-maintained, with tables right outside the mall entrance, inside the mall near the indoor entrance, and, of course, in the restaurant. The strawberry açaí lemonade was excellent.

This has been one of the better Starbucks in terms of in-person orders in my experience; the staff behind the counter is always very friendly and helpful, my drinks have always been made to perfection, and any time that I have witnessed someone having an issue the staff has always been quick to correct it. Be warned, however, that they have a VERY high volume of orders with the accompanying wait time, and more than a few customers get impatient over waiting more than a few minutes for their order. Even if you have patience, it's something you will most likely witness in someone else, so be prepared for that sort of disturbance. The store itself does well despite the sheer volume, so I can't fault them for this. Note that I have only ordered here in-person and never via mobile, so I can't accurately rate that aspect.

I come here a lot to meet with my grad school mentor, and we still meet up here even after I have graduated. The staff here is friendly and they are quick with their service. I will say they don't have enough seating and some of their tables and chairs should get an upgrade. Otherwise it's a good place to meet up for morning or afternoon coffee or snack.