Nothing Bundt Cakes

I came here to get 30 mini bundts for a meeting. These needed to be individually wrapped to meet the functions criteria. These came perfect. The event was a tremendous success and this was most welcomed by all that participated. I chose the seasonal flavor of Strawberries and Cream. I had given about twenty four hours notice, but I was also not in a hurry. They were ready on time when I arrived. Each time I was in the store I was warmly greeted by the entire visible staff. The shop has a boutique like feel with plenty to see and choose from. There is a large stand / a massive collection of items to choose when ordering for a special occasion. I observed a person going through this and a helpful team member guiding the client to what their needs were and being helpful with suggestions or comments - kind of like a cake sommelier or bundt concierge. You wont get that when browsing online - that is definitely worth the time to come up and see in person, with some options and sizing near by it is a tremendous value for perspective on what you are ordering. The place was clean and well organized. I would recommend others try this place as far as chains go. There are some great smaller bakeries around town as well, but this was number one on the request list for the function I was taking these to.

I used to love coming to this location for the occasional personal indulgence or birthday cake purchase, but I'm pretty disappointed here lately with the downsizing that's taken place. I ordered a few individual bundt cakes a few days ago and was very surprised/disappointed when I got home and realized the size of the cakes are at least 25% (ballpark estimate) smaller than before. The cakes don't even come close to filling up the container they come in. I sure hope this is just a temporary situation. Not sure I can justify the price for what I'm getting in return.

Worst location I've experienced. I ordered 2 dozen bundtinis to get delivered to our vet clinic as we recently had to put our dog down. I left notes that the building is closed for lunch 12pm-1pm so please deliver before that time period, and requested that they call me for any questions about the delivery. I never got a confirmation that the order was delivered, so at 4pm, I sent an email to make sure all was well. Only to get a response saying that they tried to deliver at 12:15 and tried calling the vets office, but since the office was closed (and they couldn't get into contact with anyone) they didn't make the delivery. Then asked if I could pick up the order cause it was at the shop. By this time I'm already at work, if the delivery time was an issue, I should have gotten a call ASAP so I could have taken care of it prior to my work day. I don't appreciate that they didn't read my notes, didn't deliver, and that there was absolutely zero communication from them when the issue came up, instead of having my order sit at the shop for several hours before I had to contact them. Upon pick up, no one said anything about it, it was clearly brushed off. I still never got a response from the shop about my disappointing experience. They sent the one email confirming to me that they didn't do anything right regarding the delivery, and never responded to me afterward.

I’m just now getting around to writing a review but we absolutely love these cakes. The service at the Plano location was impeccable. We got a couple for our 1-year old’s first birthday party. I’m NOT a cake eater at all but the quality of these cakes is superb. They’re most and flavorful. The only drawback was that I had to call to order. It’s be more convenient for customers to be able to place an order online, but their online portal is not managers by Nothing Bundt Cakes. So, it makes it a little harder to trust the system. Overall, I’d definitely order from here again.

Placed an order online 5 days prior. Came in and they weren't ready. What was the point in my online order?? 45 mins after my pickup time. Just threw them in the box, most of them dumped over. $30 in cake is expensive already. Just throwing them in the box isn't cool. Had I not asked to SEE what I paid for, I wouldn't have known. First and last time I'm shopping at this location. Spoke with the owner. She was super cool and listened to my concerns.