Einstein Bros. Bagels

This place has really gone down hill with their quality and customer service!! Their portions are little to nothing and looks nothing like the picture they advertise. Customer satisfaction is not their priority. I’m happy to support my local restaurant but not when they get stingy on their food portions and still charge you the same price!!

Decided to go here instead of the mom and pop bagel place we normally go to because this was closer. By comparison, the bagels at Einstein are much smaller for about the same price as the larger New York style bagels in our usual destination, while the price is compatible. Also an up-charge for some of the bagels at Einstein. The brisket bagel sandwich didn't look nearly as big/full as the picture, there was 1 tiny piece of meat and lacking in flavor. I'm still starving after eating it. Much better value to be had elsewhere.

More times than not, the customer service is BAD. I've been going to this location for years; it's almost always males with no personality in the drive-thru. Without fail, they mess up at least one of the bagels I ordered for my kids each trip there. It's honestly ridiculous and laughable. Go because it's the only bagel shop in the area, and my kids love bagels...

I do like their bagels and cream cheese flavors. I haven't had any of their sandwiches but they do look good. However, their chocolate chip cookies are awful, I specifically asked multiple times if they are fresh and baked on-site and was told yes. Perhaps they do bake on premise though I have my doubts. It was completely dry and just all around the worst chocolate chip cookie. Perhaps everyone knows that but me and that is why this cookie was older than the hills, haha. Eat their bagels but don't waste money on the cookie.