Le Repaire

Long story short don't bother wasting your money here. Service was the worst and in addition the food did not taste great either. My steak was room temperature when it was delivered to my table. The manager (with an attitude) took it back to kitchen, put it in oven then re-delivered. This time it was warm, but extremely hard. I once again complained and he insisted that he food tasted good without really hearing what I had to say. I'm not the person to complain about how food tastes, but when it's cold and I'm paying well over $30USD, I want my food to be hot. Lastly, the manager/owner had a group of 4 of his friends sitting in a back corner. He made sure to check on that table constantly, however the rest of the tables including mine, only got the check-in from waiters. This is fine, but it makes sense to treat everyone the same, especially your money making customers.

I really enjoyed my time at Le Repaire! Our server, who goes by Jack was a wonderful host to us and we absolutely adored the food. The right portions. The right flavors and the staff kept the wine coming. We even stayed after close and our hosts were extremely gracious even though we know we were keeping them. The food is likely what you can find around Old Quebec, but the atmosphere and for our first meal in the area, it certainly impressed all at out table.

This place has a good ambiance. Food was not bad though we had to wait a long time to get it but that’s okay. The problem we had was when we asked for Check. The server came to our table with the bill and told us “i don’t know if you guys are aware, I would like to tell you something about Quebec, here we don’t add service charge to the bill so pay that separate” we were like “what? That’s everywhere”. It felt a little biased (even racist) the way she reminded us to pay tip 4 times after that in the time we were looking at the cost and taking out the card (we were anyway going to pay, and always pay everywhere else too). After that she took my card and used her pay machine to charge for the food and added the tip on her own without returning it back to me so I can choose the tip I prefer to give (not ok). I have never seen this kind of behavior anywhere else. It felt humiliating and insulting to us. I saw they didn’t do that with other table around us. I did not like the demeaning way they dealt with us at the end. I would recommend to the owner/manager to train your staff properly as this is not the type of service one expects when they come to good restaurant with their family to enjoy. Really spoilt our nice evening. I wouldn’t go back here ever and wouldn’t recommend this place to anyone who wants not to be judged and get the service in a demeaning way.