J. Rocco's Pizza

J. Roccos has become my go-to pizza place! Their pizza is the best in RVA I have ever had, and the customer service is fantastic! One time they delivered the wrong pizza and let me keep that one and delivered the correct one for free within 20 minutes. They are generous on the cheese and don't overcook their pizza! I don't order from any other place. It's a bit more expensive but WORTH IT!

This place has great pizza! It's a little difficult to find, as it is in a strip of mostly industrial type businesses, but it is well worth the visit. Only place I know that regularly posts coupons on the website where you order to help save significant money. I visit regularly and will continue to do so.

J. Rocco's food is delicious but I gave it 4 stars instead of five since the employees need customer service training. I was given the wrong order a few times and had to either go back to the place physically or call again which should not have happened. Please bring in someone to properly train and develop your employees, especially with listening, paying attention and restating the order to make sure it's correct. Make sure they know basic math too and know the difference between traditional and boneless wings because I ordered a 20oz drink but was rung up for a 2 Liter and ordered traditional wings but was given boneless. I was not given my order total either. I found myself having to go in more than order over the phone due to a lack of customer service and receiving incorrect orders. May this review help better your company and employees. Keep up the great work at making delicious food.

Why would anyone order from one of the chain delivery joints, when you can get a better quality and better tasting pizza for basically the same price? Not to mention, it is 100% locally owned- not a franchise. All of J Rocco's toppings are fresh and high quality. Their thin crust is actually thin and crispy. They also have a gluten free crust that is the best I've ever had. My family can't even tell the difference when we order both thin crust and GF pizzas. Be sure to order directly from J Rocco's website versus one like grub hub because they regularly list deals/coupons making their prices equal, if not better, than the chain pizza joints.