David's Tea

Went there and waited nicely in line to be served just to see the sales lady serving another pushy client in front of me (the other sales member was busy with an incredibly dumb client that asked so many stupid questions that I felt sorry for the guy and waited for longer). After waiting for 10 more minutes no one bothered to say a 'sorry' for ignoring me while other clients were being pushy. I still gave this place 2 stars because they have a nice range of teas and serve cold and warm drinks prepared in store although if you are an avid tea lover you will quickly notice that the tea is not the high quality leaf drink you might expect. Their blends are mostly fruit and flavored mixes than good quality tea blends.

Loved the place. They have a massive variety of tea flavours available (around 150 different flavours if I remember correctly), the staff members were very friendly and helpful, their prices weren't too expensive and the shop looks inviting from the outside. Other than just selling loose leaf tea, you can also purchase freshly-brewed loose leaf tea from DAVIDsTEA

This tea store is fantastic and the workers were so upbeat and helpful even when the line was long and customers were angry! They helped us pick out some tea according to our taste and I would definitely recommend dropping by if you like or want to get into drinking tea. The products are superb as well!

Love the selection of teas here! I'm from overseas and don't have a lot of these teas so I come here every time I visit. This time the staff were extremely friendly and helpful. I had a tea that I couldn't identify and was helped for a good 20 minutes. I came away with several teas that I'm excited to try.

This is my favorite tea shop in the mall. The employees here are very knowledgeable and often "prescribe" the best tea for my ailing needs. When I am feeling under the weather, whether it be a cold, I'm bloated from my heavy meal, or anxiety kicks in, I like to come to this place. And I always feeling slightly better after a sip of their recommended teas. I really like Cold 911 when I have a cold. If I have a sore throat or just want something yummy, I really love the Bravissimo tea. I just started getting into mulberry tea, and their Mulberry Magic and Pistachio Cream are really tasty. But I think the tea that really got me into this place is Jessie's Tea, which is a very calming tea, that is really great for anxious folks like me. I don't think I ever let here disappointed, except just a little by the taste of the Secret Weapon tea, when I was sick. It didn't taste so good to me, but I admit that it didn't make me feel crappy. I think it may have helped soothe my throat and my cold slightly. My cabinets are starting to fill up with so much tea from here. I may need to take a break from here... But that may not be necessary, as I really enjoy drinking the teas from here, and can actually foresee my set of teas running out in a few months.

Their customer service is top-notch. Staffs are always knowledgeable and welcoming. But their tea is not as good as their service. I've tried 20+ kinds of their teas and yet all of them smell nothing more than 'natural and artificial flavouring' and quite watery. I doubt if I did something wrong brewing at the very first sip as I couldn't believe how bland it was and what poor quality tea leaves they used. That thought has been getting stronger and stronger as I try more kinds. Sencha green tea smells fishy, Pu Erhs and Oolongs are like flavorless colored water, rooibos tastes like cardboard, black teas are either flavorless or too unpleasantly bitter. And of course all of them have annoyingly artificial odors. I don't mind a little bit of natural/artificial flavoring, but the level of flavoring in their teas is just overwhelming. Their blend is unique and looks fancy. I know I'm paying not for the actual quality but its creativity but I'm not a big fan of paying more than three times for the tea which quality is similar or even worse than Twining's and Bigelow's you'd get at Walgreens. 5 stars for customer service, 1 star for tea.

Even if you don't like tea, this place has the tea experience down to an art. The employees are always so happy and sunny, I'd go there to just see them if I needed a smile. They have an amazing tea selection and are happy to pull every single tea off the shelves for you to smell. I go here at least twice a week.