Charleys Cheesesteaks

This chain restaurant is an embarrassment to the franchise. I ordered 2 California chicken philly sandwiches and 1 buffalo chicken philly. This is the third Charleys cheesesteak I visited and by far the worse. First off the cashier didn't accept my bar code from the app granting me $4 off 17.76. Second on my two California Phillies I was given no avocado no pickle or onions. Thirdly on my buffalo chicken I was also not given no pickle, no banana peppers or onions. All the sandwiches I ordered only came with lettuce tomatoe mayo cheese and chicken. NEVER ever will I return to this horrible location. They give Charleys cheesesteak a bad bad name. Their sandwiches taste Nothing like they are supposed to and that's unfortunate because I once held them in high regard.

Average. And they questioned the validity of my order? Nobody keep the receipt from a food purchase anymore, especially when you have more than 10 of them every week. But to the owner satisfaction, here i attach the bank transaction record. It's the store in Westfield mall Valencia, transaction date was 12/6/2021.

This place was terrible, the cook was making my sandwich when a customer came up to her asked her to change the A1 sauce so instead of taking her gloves off first she goes in the back gets the sauce opens the messy bottle , then goes back into the kitchen to grab something she then picks up a towel and wiped the counter top and then comes back to make my sandwich, I politely told her if she can change gloves before she continued and she had a attitude, worst service. When I ate my food a couple mins later it was a piece of hair in my lettuce , I was very disappointed. Never returning Update met the owner on July 27th to tell him about my past experience and he said he doesn't care he does not read reviews , he said that the reviews are complicated. He didnt want to give me his name he said hes the owner. Wow no wonder his staff are like that .