Papa Johns Pizza

I would give 0 stars if I could and still be able to make a review. The papa johns at 9225 MANSFIELD RD.!!!!! Is by far the worst place you could order a pizza from. Management (Manager DERRICK) is literally awful. Why are you working? as a manager at that, at this place you’re clearly miserable at? He was so rude for no reason. I called to report my issues to the store and he did not greet me with a "how may I assist you" he said "what's wrong with you?" As if I'm the problem in this situation. I told him my issues with this order and he had a smart comeback for everything I said. There is a thumb print in my pizza. He said "it's not a thumb print, it's a cheese bubble" a cheese bubble does not go all the way to the crust. I told him it looked like somebody put my pepper in their mouth, chewed it and spit it out. He said "that's the way they come sometimes" I DONT CARE if that's the way "they come" don't put that in my box! Throw it away. The other two were the size of quarters. My pizza wasn't cut, so we had to cut it ourselves. My cheesesticks were missing a topping. He said "my bad I didn't see it" his tone was rude and his attitude was just over all terrible. Food wasn’t up to par and the problem was not resolved. Customer service from this MANAGER is a 0/10

Pizza was gross this time for some reason. Just no flavor. Then they forgot my wings. When I called they said they had no delivery drivers available at this time so I requested a refund. They said they couldn't refund a partial order but could offer 50% off my next order or free wings next time. I said cool. But then I was told I had to make the order within the next week to get the discount. I don't eat pizza several times a week so I that won't work. Why am I given a time frame so short? So now I'm waiting on the manager to bring some wings I don't even want.

At first, everything was okay. Unfortunately I ordered chicken wings, didn't really care for them as much as Dominos, but ate them anyway. I was the only one who ate them. Guess what. After being extremely sick, had to go to the hospital to stop vomiting and get ivs to rehydrate. I got salmonella! Wont be eating chicken for a long time!