Sonic Drive-in

I love sonic but I really wish we had another location here. EVERY. SINGLE. TIME. I go here they mess up my order, it never fails. It's on the receipt. I pay extra for things but they still can never get it right. Also this is how I received my chili cheese dog after an hours wait. Cold and barely put together. And no it's not all stuck to the sleeve.

Tried to order using the app and it said they were closed even though we were in line. After spending 15 minutes in line I was ordering a asked about it not letting me use the app for my half price drink. They would not honor the price and were not offering any discounts or coupons on your next visit because of delays. It took another 10 minutes to receive a drink after ordering. We were told we could get out of line and wait another 15 minutes for Happy Hour. You also can't wait and order from the car hop stations. Not impressed with this location and would not recommend stopping here.

LOVE. LOVE LOVE -.-.-.EDITED.-.-.- Yesterday (7/5) my mom and I went after the storm and there was a crazy line and the guy taking our drive-through order asked us to be patient because there was only 2 ppl working. They were courteous and I give them lots of props because that was awesome!! That's dedication and I love it!! Kudos to those guys!! They deserve a raise!! (Or a free meal beyond employee discounts/etc.) 👍👍👍👏👏👏⭐⭐⭐⭐⭐

I've been here when it's good but lately it's awful. First off, half of the ordering stalls have broken screens. It's been this way for months. I ordered two shakes and waited for over 20 minutes. The entire drive through got their order and still no shakes. I had to go in and ask for them. They were sitting on the counter... I am done going to sonic.

As I can see from previous reviews others have had issues here. I really don't post anywhere about anyplace at all but as mentioned it clearly needs to be under new management. I ordered 2 drinks at a stall to-go clearly. They were nice, I saw on the screen "on our way" waited. Screen went clear and I waited . . . For 30 min. and I had to re oder my drinks because they never made it out. There was hardly anybody even there. 2 people in drive thru. Clearly just didn't even care to try and make sure they made the order out correctly.

This was the first Sonic I had ever visited many years ago and it was such a cool looking, fun place. Unfortunately, that's probably the last time they ever did any maintenance. Most of the screens don't work anymore. When I got there, the drive thru was closed so I had to park my car. The place is run down and beat up. I ordered a Blast that came to about 7 bucks. All I had was a $50 bill for cash or I had to use a card. After waiting over 10 minutes for the order, the kid that came to the car was about 16, tops. I asked if he had change for a $50 and he said "I'll see." He disappeared for about five minutes. I honestly thought he had ripped me off. When he came back, he tried to give me about $5 in change. When I corrected him and told him I had given him $50 and he owed me $43 in change, he nervously laughed and disappeared again for another few minutes. He brought back the correct change, handed it to me, and then stood there and stared at me. I was so gob smacked, I didn't realize that he was waiting for tip. It was the weirdest experience. 20 minutes for fricken ice cream!

Coming from Kansas, I absolutely love sonic but the service at this location is horrendous. We've literally just sat at a stall with the red button active for over 10 minutes, at which point an automated announcement came on that they are closing the stalls and to go through the drive through. Sat behind 3 other cars for 5 more minutes before leaving, the first car in the drive through hadn't even got their order taken yet even though there were literally no other customers to help. Obviously the crew is intentionally ignoring customers, absolutely absurd. I have had thousands of good experiences at sonic but this location is in a league of its own... in the worst way. This all happened with over an hour left before they close so it wasn't even a last minute thing.