Subway

I ordered on my app while the restaurant was closed on New Year's Day. I didn't know that till I got there. I called to get my money refunded and they said my story wasn't possible. I came in 3 times after that, showed them the app on my phone, the receipt, everything and they told me they couldn't do anything about it. I made them find the customer service number, I called and corporate made them send me an email to finally get my sandwich, over a month later, with free chips and a drink. But even in that process they treated me like I was the thief, even though they had my money but I didn't have my sandwich. Subway is cool. Customer Service did their job, but I'll never come to this location again.... And they don't have sweet peppers.

Walked in at 9:40 on a Tuesday night and was told the store is closed, sign on the door says y’all close at 10 mon-fri, so I checked my phone and sure enough, it’s 20 minutes til, lady said y’all close early to clean, it was very unprofessional and there wasn’t anybody cleaning, not entirely sure why I expect more as most of the other fast food establishments on south Cobb have worthless employees also, so I guess y’all can just join the club

Why this place is still open I don't know. The location is horrible, staff was horrible, food warm when it's suppose to be cold, they won't serve gluten free people as far as sandwich meat no bread, the entire chain states they make sandwiches so it has to come with bread or I can get a salad...I don't want a salad or I'd go to Ruby Tuesday's! Not the cleanest place seen, takes too long to fill order, drink machine could be updated. Overall I refuse to ever eat Subway again due to the above as seems most store are like this one, thank God for Firehouse and the rest who came to save the day, who take care of gluten free people, with natural products vs salt soaked chicken etc at Subway and the list goes on!

Me and my dad ordered here off the app and came and grabbed it then went back to work. I ordered a Turkey Bacon Avocado sub. Mayo honey mustard bread toasted. My dad ordered a wrap. Well their was no quac, honey mustard and it wasn't toasted on mine. My dads wrap tasted like it had sat out for a few days. I called the store and told them and they just ended up hanging up on me. Not to mention the lady was sleeping at a table on the clock. Don't go here.

They are always out of most common items and consistently only have one kind of bread. The couple in front of me tried to order a tuna on wheat for the woman and she was told they didn't have wheat bread. She was told they could give it to her in a cup. Of the 4 times I've been here i have seen the employees asleep in the dining area twice and had to call out for assistance the other 2 times because they weren't in sight. And when I get them up front they are rude and dismissive. When I've ordered food I've seen obviously old marinara that had turned dry and black, lettuce closer to fertilizer than human grade food and meats with the cover left off when not in use. This location needs help.