Dunkin'

Asia and AJ were absolutely amazing!!! So kind and courteous. They are the prime example of good customer service. They were so patient with me, but also fast and efficient! Everything was made to perfection and I even saw the most beautiful cup sitting in the window! So happy I came here. I will always come back, and Asia and AJ are why!!! They truly deserve recognition 100%.

I went through the drive thru on may 3rd around 8:59, the line was wrapped to the road. I waited because I wanted my usual strawberry dragon fruit and the bacon egg cheese croissant. Well, it was finally my turn and when I get to the window, a lady took my card and told me that there will be a wait time and I knew that from the line in front and behind me. So I wait at the window and two women are arguing about who’s throwing items around. After about 5 mins or so, I get my bag and everything was thrown in there the croissant was thrown without the wrapper around it and the hash browns were at the bottom of my bag and the hash brown bag empty. The food was awful and the dragonfruit was bitter. I was so mad, I threw the rest of my food out. I am done with dunkin. You have lost a loyal customer. And I felt sorry for other people who have received their items like this because I know I wasn’t the only one and the food was nasty.

Drive through for the coffee drinks. Staff was cordial and accomodative. Drinks were made well. Store seems new and well designed. A tad complex to enter and exit depending on how your traveling from here. Largest downside was show system. Staff was new transfers so they were taking one car order having them pickup their drink and then they prompted us for our order. Was somewhat slower than expected.

Chain donut 🍩 store. LaVerne/Smyrna needs a local donut shop other than chains. Nothing extra special about this location. Had a donut and coffee ☕️ which tasted good. Would give 3.5 stars if I could as the store was on the dirty side. Trash and crumbs on the floor and the trash can 🗑 overflowing.