Pizza Rita

EDIT: The owner of Pizza Rita followed up with me and we had a phone conversation about my experience. He was very nice and sent me “Pizza Rita Bucks.” We ordered again the following weekend and had a great experience. We will order from Pizza Rita in the future. ——— Recently, we received a supermarket receipt that had a Pizza Rita coupon printed on the back for a BOGO pizza of any size. We put it on our refrigerator and on Friday, Oct. 22, 2021, we decided to use it and ordered pizza from the Pines Pizza Rita location. We went online to browse the menu. According to the menu, a large pizza was $11.99 with an extra $2 for each additional topping. I called to place our order…a 2-topping large and a plain cheese large. I told the employee about my coupon and anticipated to hear a total of something around $14-$15 (we ordered it for carryout). Thus, I was surprised when the employee told me the total was over $25. I confirmed that she had applied the coupon to the order and she said “yes” but that the online menu wasn’t the “real” menu if I was using a coupon. Instead, a separate menu of inflated prices applied to our order. Puzzled, I asked if there was really any value to the coupon in the first place (if I was granted the online menu prices for both pizzas without using the coupon it would have been the same price). She replied that there really wasn’t. It felt like a bait-and-switch. I ended up ordering a 1-topping large and the cheese large which came to approximately $23 (the coupon was applied). When I arrived the staff was nice and professional. I didn’t bring up the bogus online prices and just paid. We received two sodas with our order which was nice. The pizza itself was decent. It tasted a little bit to me like Pizza Hut pizza which isn’t necessarily a bad thing. Ironically, attached to one of our pizza boxes was a paper-version of Pizza Rita’s menu. All the prices were the exact same as what was listed online. I am not ruling out that we won’t ever order from Pizza Rita again but chances are we won’t. The coupon mess left a bad taste in my mouth. I think accurate prices should be posted online and on paper menus. But to end on a good note the pizza wasn’t bad and the staff members were very helpful and kind.

Every time I get food that I am disappointed with, I always think to myself "Why didn't I just get Pizza Rita?" They are simply the best. Not only is the taste always consistently great, but the quality of food is top notch. This really can't be overstated. It doesn't FEEL like you're eating fast food. The tummy stays as happy as the tongue, so to speak. You will not find better quality elsewhere. I tell you now my friend, if you are thinking of trying Rita, do it. You will not be disappointed.

How does this place have 4.6 stars. Absolutely one of the worst pizzas I ever had. Presentation is good and looks amazing. However crust taste like a frozen pizza hut crust and the sauce is about as bland as you can get. On a side note the staff also made my pizza wrong however the staff was super nice and got the order straitened out. So added star for that!

We have been loyal Pizza Rita fans for years. However at the Pines location you've got to be aware. I'm not sure if it's certain employees but from time to time we get a pizza that is soaked and soggy with sauce. We literally tossed out 2 pizzas in the past 6 months. So we now ask for light sauce and don't do extra cheese bc they use plenty without adding.