Panera Bread

When we dined at Panera we waited in like for 10 minutes. Not that the wait was a problem but the cashier was extremely rude to the customer in front of us and not once apologized to the old fellow in front of us. Isaac took our order and honestly he should not deal with customers. In the middle of our order, walked away without an explanation. The lobby maybe had 3 couples. Then when we received our food, my chicken was frozen in the middle. I had ordered the chipotle chicken avocado melt. Overall, just a poor experience. Will not be returning.

CHECK THE BAG BEFORE YOU LEAVE. Unfortunately, this location consistently does not give you all the food you ordered and paid for, or gives you the wrong things. I'd say 75% of the time they miss things. In the past, I've called them about it and they've been dismissive and even if I drive back over there, they do not offer coupons, apologies, nothing. Just have to spend another 20+ minutes in the car to get the food I paid for. I don't know why this is such a consistent issue at this location. I hope they're able to address it at some point because the food is good (when you get it).

We had the BBQ chicken macaroni and cheese. It tastes delicious. The bread was fresh and had a wonderful taste. The menu had a good variety for everyone. They have fresh baked cookies and pastries. Parking is easy. There are handicap parking spots and the entrance is handicap accessible. There are a couple outside tables to enjoy also. Prices are reasonable.

Unfortunately this is the most convenient or I would not come to this location. Consistently rude staff who struggle to take accurate orders and then struggle to fill the order without mistakes. Check the order before you leave because chances are high that they didn't get it right. Wait time in drive thru is long, even when it's not busy. If you place a large order, just do yourself a favor and don't show up until 20 minutes after it is supposed to be ready. It won't be ready on time. Finally leaving this review after going here many times. This is not a one time experience, but a problematic pattern. Just a fair warning in case you are having a hard day and think a Panera treat might be fun. It's not. Unless you think that dealing with subpar customer service is enjoyable, go somewhere else.