Baskin-robbins

Was told at the Chatham Rd Location we can not eat our ice cream inside we have to eat it out side 🤔 said if we didn't like it contact corporate 🤬 Excuse me but isn't our state back open? And how the 🤬 we suppose to eat it out side you don't even have seating out side..... Will not come back to Chatham Road location

Went in to get the U.S.S. Butterscotch not too long ago, which is DISPLAYED ON THE SIDE OF THE BUILDING. Staff had no clue what I was talking about and was very rude about it. They attempted making it by looking at the photo & it tasted alright but it looked terrible. Why are they advertising a type of sundae that they don't even know how to make?

Good ice cream and sometimes friendly service. (Sometimes the workers act as if you’re an inconvenience when you make you’re order) The teenage girls working this store seem more interested in their cell phones rather than their work. Management has signs all over the store that literally say “ No cell phones. Am I clear?” or “ You are not allowed to have your phone while at work” Meanwhile the teenage workers are sitting on the counters texting or glued to their cellphones. At least be courteous enough to wait until customers leave to be on your phone. It’s unprofessional.

5 minutes to close an employee came rushing out and locked the door. So I decided I would go through the drive-thru. After waiting there for several minutes they finally decided to take my order, which I was thankful for, unfortunately when I got it it was wrong and they were closed so there was nothing I could do about it. This used to be a good store but it made it even more irritating that I pulled off the interstate specifically to go there on my way through Springfield from a long trip