Sarku Japan

I ordered a chicken teriyaki bento box today, the chicken is mostly burned, had no taste of teriyaki sauce at all, sushi roll is loosely wrapped, the vegetables didn't taste good either. To be fair, maybe the food tastes better other days but it certainly didn't taste good today! $11 wasted! I will probably never eat there again.

I love the food at Sarku, BUT WILL NEVER EAT HERE AT THIS LOCATION AGAIN! The woman manager here IS WAY OUT OF CONTROL, Absolutely DOWNRIGHT NASTY, SCREAMING AT THE CUSTOMERS!!! This location has friendly chefs, BUT THEY ALWAYS SEEM TO CLOSE EARLY, AT LEAST 1/2 HOUR BEFORE THEIR ONLINE POSTED CLOSING TIME. So, you walk up to the counter and you get SCREAMED AT, LIKE tonight, WE'RE CLOSED, GO AWAY!!! Her arms flailing in rage. THIS Happened at 6:30pm today & other times, with their posted closing time of 7pm. Last year I contacted their corporate headquarters in Canada about this, nothing was ever done. IF YOU ENJOY ABUSE, GO HERE! If not go somewhere else. SHE NEEDS TO BE FIRED, ASAP. WHAT AWFUL EXPERIENCES here!

I yelled back at this RUDE lady today at Sarku!!! She told me I have to buy 2 in a way no one can understand. She snapped after I changed my order from buy 1 take 1 teriyaki to regular chicken teriyaki. She then started to speak in Chinese. I told her not to speak to me in Chinese and she should be nice!!! She didn’t answer back. Haha. This lady needs attitude adjustment and should stay in the back. Customers should not be treated this way no matter what.

I want to make this to the Public. The chinese guy with the red hat at Sarku Japan at Styrn Island Mall was preparing my meal after I have paid for a mixed chicken and shrimp with white rice. I have noticed he was cleaning the grill eith a cleaning tool and use the same tool to serve the food. I also noticed my food look and smell burn that i have to throw everything to the garbige. Next time i will take video and report to Dept of Health and Sanitation to take a look at this unhealthy business. This business can put anyone in health risk. I plan to report them today anyway.

I absolutely love the chicken and shrimp teriyaki with noodles and vegetables! But I absolutely hate it that the STAFF ARE SO NASTY AND RUDE! THEY ARE SOME oF THE MOST RUDEST PPL, When ppl stop going to them to order food, JUST KNOW ITS ALL OF YOUR BAD RUDE ATTITUDES that will run ppl away! Too many ppl are speaking negatively abt the staff ALL THE TIME!