Uccello

Used to come here to watch the chefs custom make our pasta order, but unfortunately done away with since COVID & everything is ordered via app now! At least they did away with the weird custom card order/payment system. Pasta quality & options still fantastic though! Can't comment on the pizza or other menu items as have never tried

Honestly pretty disappointed considering I’ve loved Vapiano ever since I was a child. The pesto pasta I ordered was incredibly dry. It had no flavor and was also undercooked. I also prefer their old card system to order. You now just scan the QR code on your table to order. I usually love their truffle pizza but can’t comment on any of their pizzas as I didn’t try it this time around. My friend however did like the pizza he got. Although the staff were really nice, the food also took really long to arrive.

Good value for money. Reasonably priced Italian for something located right in the middle of Sydney CBD. Nice cocktail selection as well. Since covid they now do the QR codes on the table to order and pay for food and drinks. Previously you used to order your pasta to the chef and choose everything you want and watch them cook it... that was half the fun or 'gimmick' of going to this restaurant. I used to explain the 'experience' to everybody when recommending.... now it will be 'good value for money' kind of lost its appeal.

First time trying this place out. When we walked into the restaurant the atmosphere was pretty good, it looked very beautiful. We were sat upstairs and we ordered 2 pastas, garlic bread and 2 drinks. We later moved tables and noticed the waiter. We waited 40 minutes and still didn’t receive our entree or drinks let alone table water. Our table was also dirty with plates left from the previous customer. Told the waiter if he could clean the table and he answered “give me a minute” in a very rude manner as if I asked him for his kidney. He cleared the table but did not bother to even wipe it. Our drinks finally arrived but they were sent to the wrong table. We told the waitress again that we switched tables. 1 hour goes by and we get our pasta which was also sent to the wrong table. I let the waitress know that it’s been an hour and we haven’t received our entree not even table water. The pasta was cold, dry and had no flavour. I told the waitress that we don’t want our food and to give us a refund. If I am paying $90 for my food I should expect some decent food. Overall this is the last time I’ll be coming here and I wont be recommending this place to anyone else. I get better customer service at McDonald’s.

The food is very delicious. Everything we ordered was great! The service though was a bit questionable, some of the (probably new) guys didn't know what to do, and couldn't even express themselves well. The experienced staff members were super friendly, tried to run the place but they need help. I'll be back for sure, just need to make sure I'm not starving as I waited long for my food and drink order, tablet order had some issues.

Vapiano’s is a great place to go with a big group of people. You can pay separately and order separately through the QR code so you don’t need to worry about splitting a bill. While the food is not exactly authentically Italian style or the best in town, there are many options. You can choose your own pasta base, type, and add complimentary bread and cheese. They also have these delightful little pots of fresh herbs on every table which you can just pick off and put into your meal.

We ordered the carbonara fettuccine, which was perfect. The bacon and rich cream sauce balanced the flavours well. We went for a simple pepperoni which was amazing as always. We were however not happy with the starter. The garlic breads we ordered were not hot and didn’t taste fresh. It was disappointing as the rest of the meal was excellent.