O'connell Street Cafe

I work across the road and had ordered there regularly, though I don't know why as what I order is so inconsistent it is unbelievable! Smoothies are like milkshakes and coffee frappes are more like cold milky coffees regardless of how many times i tell them both items should be thick in consistency. Maybe they need to learn how to make these products or do not sell them. Today was the icing on the cake, I ordered via the Hey You app(As I always do) and wondered why it was taking so long for my order to be ready for pick up, I walked over anyway to check and my order was ready... had been for a while by the looks of it. What I ended up with was a 1/2 cup of cold milky coffee and cold and slightly burnt fruit toast.. which was pretty inedible at this point. This was ok to serve someone apparently even though I tried to make it clear Hey You had not been updated to show ready for pick up. Only as I was walking out of the cafe did this get updated and the notification came straight through.. NEVER AGAIN. My colleagues are also aware of the constant issues I have been having ordering here and we're shocked at my patience for putting up with it as they have stopped ordering here for quite awhile now due to their own views and experiences. Not anymore, I tried but simply do not want to waste my money here and you have lost yet another customer.

Do not bother with this place. There are so many better cafes around. I should have known they would be terrible by the fact they were empty on a weekday lunch period. I had to wait over 30min for a salad. That was just mostly baby spinach and seared meat. The lamb in the salad was undercooked. The fat and grissel level was so high I could swallow a single piece. It was then smothered in a flavourless yogurt sauce with. Staff did not offer anything else or a discount. By the time I had eaten I had to leave so no time to deal with it anyway. Needless to say I will never go back. Coffee was fine.