Bon Bon Fine Chocolate Cafe

Visited the outlet at Melbourne and got hooked onto their chocolates! The Strand’s outlet seems to be the only one with a seating lounge serving cakes and pastries. Everything was great, but it would have been perfect if the staff keeps the lounge tidier as there are boxes of chocolates lying around just next to where we are seating though. Nevertheless, love the chocolates here!

My favourite chocolates, it’s hard to resist when I walk by You can order by the piece or pick up prepackaged items. There are specialty selections for each season but it’s hard to resist their salted dark chocolate caramels. Staff are always helpful and there are usually samples to try if you just can’t decide

Huge selection of quality chocolate both packed up in bars/bags and choose your own truffles etc. Staff are really friendly and helpful. There's a cafe downstairs but haven't tried it. Location is great, just at the end of The Strand Arcade. Lose a star for how expensive it is, you'll easily drop $80 without even thinking about it.

Good selection but received no service or greeting. The store was busy but there was also staff just standing around behind the counter watching the shelves like hawks. The teen at the counter reluctantly came to the till to ring me up. If you want to adhere to your posh chocolate and steep prices, maybe hire staff who aren't glum and want to be there. Would rather order online to avoid this lack of effort.

I had a really positive experience here. The store is gorgeous, really lovely layout and design. The graphic design on the chocolate packets themselves is beautiful too. The staff member that greeted me was friendly and let me browse, I didn’t feel rushed or pressured! They have a wonderful native range at the moment, with Wattleseed, Lemon Myrtle, Davidson Plum and Whipstick Wattle. Their price range was what you’d expect from such a high-end chocolate store, with the native range bars at $13 each, the more basic bars at $10. They also have individual items in the glass counter display, in addition to a large Easter and gift range. When compared to Haigh’s at the other end of The Strand, Koko Black easily comes out on top. I gave both a visit before deciding where I was purchasing my gift from. I was actually approached by a staff member in Koko Black, in addition to the store simply having better quality items with more beautiful designs. I’ll definitely be back!

Bought a few chocolates here yesterday and was surprised to see they are expired months ago. Went back to the store and the staff was polite enough to exchange it. But I also found out a lot of the chocolate they have on the shelves are expired. The staffs said they weren't regularly monitoring the shelves so be careful to check if what they have on shelves are expired.

The cafe was very hard to find but when we arrived we were very exited to try the iced chocolate drink! It was worth the find. The cafe is located in the basement of the chocolate shop. The customer service is superb. Their desserts are absolutely delicious 😋 We definitely recommend! I'll still give this place 5 starts because of their quality. Enjoy!