Max Brenner

Great dessert bar to dine in at Alexandria. First time eating at this Max Brenner and I was happy with the food and service. Tried their new Choc Hazelnut Cake and I really enjoyed it, especially the milk chocolate mousse. I plan to try the Lychee, Raspberry & Rose Cake or White Cocokare Raspberry Crepe Cake next time I'm here.

The worst coffee I've ever taste in my life. Order a large mocca with an extra shot for takeaway and this is what I get. It's not idn't a mocca at all, only a shot of coffee and a lot of foam, not even full. I normally came here to get my coffee but this is the first time ever I got this bad coffee. I can understand you guys are busy, but this is not how you serve a customer. Totally disappointed!

Great variety of sweets and drinks. Good ambiance and the staff are amazing. Especially Cathy who served and explained to us what to eat! Ended up ordering fondue for two, double tutti-frutti, brownie and hot chocolates served in a cute hug mug! Definitely gonna come back again with my family and try other sweets!

We have been regulars for several years now and have continued to see a deterioration in the cleanliness, service and quality of the menu items served. Unfortunately this is happening too often now & we won’t be returning. Here are some of the issues we experienced: The table number had chocolate residue, tables & chairs are not being cleaned & seems they are understaffed, so can be longer wait times. (New customers had no where to sit as every table needed cleaning & removal of used cutlery, crockery, etc.) Drinks & menu items have been served luke warm and need reheating/redoing. Toilets were dirty. Priority seems to be delivery orders, which is disappointing given the array of tables and enjoyment of dining in. I worry that given this is one of the few Max Brenner’s left that it may not last long if the above is not addressed. Also surprised with the above given it is located at its head office. Really hope these are rectified and a team employed that realises what good customer service is.