Jack In The Box

This has got to be the slowest Jack in the box that I have ever been to. Three cars ahead of me in line and it has taken over 28 minutes and I still have not been able to order. They're typically very rude and the place is always dirty with a lot of homeless people hanging around. I do not feel safe coming to this Jack in the box. It's funny that the previous responses from the owner directly to the customers state that you should never wait that long in line and that they will step up their game. That was over a month ago and here we are still. I have come to this Jack in the box for almost 15 years and the service has declined year after year. Maybe a new store manager????

The big breakfast with little pancakes ... pancakes were hard, deformed, hockey pucks. The breakfast croissant had plastic wrap in the sausage on a pretty sorry looking bun. This is a depressed area so they probably don't care to give their clientele a quality meal. I should have read the reviews.

Never serving when i try every week after work in the evening(11:30pm). Always an issue, either the system is down or only doing online pickup/doordash. What kind of business is being run? You are an absolute neighborhood disappointment. I have even left a message for a manager to call so that I can understand the apparent bad luck that i have had for more than 10 visits now. Guess what.... no manager courage to call back. Paid for nothing i guess.

They say they're closed at the most random times even though it says they're 24 hours a day. The staff are often times snappy and rude or sometimes real hard of hearing in the drive thru. I would recommend either of the locations along Pacific Avenue for this area over this place. Honestly, I think either the employees here are on drugs or the management is horrible... Or both..

I would love to be able to give a current review, but since I work crazy hours and don't tend to order food till late night, I never know if I'll be able to order at this location. I can't remember the last time it was open to drive up customers after midnight. If I stop by between midnight and 5am, when we pull up to the window we are told that they are only accepting mobile orders, door dash or Uber eats, or that they are closed for maintenance. A majority of the open late night or 24 hour drive thru fast food places in Tacoma/Lakewood are the exact same, unless you're ok with paying a lot more to get it delivered you are out of luck finding somewhere to eat till 5am, so employees that get off work after 10 or 11pm are screwed.