Vince's Spaghetti Express

Picked up a tasty Meatball Sandwich on a garlic roll with Provolone Cheese last night. It was good, not great. OK, I'm from New York and am spoiled. The meatballs were slightly dry but had good flavor, including a nice touch of fennel. Not much red sauce, which all soaked in to the roll, but enough. The roll was very nice. Fresh and garlicky. I was surprised that cheese isn't included when you have a garlic roll so I added Provolone for a little extra money. You could order a cheese roll instead. I thought the sandwich was on the small side for the price but did enjoy it. Since the place is clean and pleasant I may stop in again and try something else.

Horrible service today, never had it this bad before. Food was good, but service was horrible. Don't know if there has been a management change or a lack of training. Only 1 person serving all the tables with no help and the rest of the staff standing around with no clue on what to do with the restaurant at near full capacity indoors. There was an older lady who we believe was the manager and she would just walk out, look around, then go back behind the counter and didn't seem to care or help the staff. Nobody cleaned up the tables after people finished and left. We were only served drinks once and never got asked if we wanted refills. Nobody checked on our table while we were eating and we had to go ask for some of our food that was missed. When it came time to pay for our food we had to go up to the counter to have our checks processed and get our own to go bags. The service was just horrible today.