Zacadoo's Grille

I love zacadoos, however today i had a horrible experience. I ordered some nuggets with a side of Mac and cheese this was what i received. I called and asked if this was the normal portion they said i was supposed to receive 2 of them instead of the 1 cup, i asked if i can have fries instead. A lady in the background was rude and insisted that i walk up to the busy window with cars constantly coming through to have the Mac and cheese cup replaced instead of having a worker bring it to the parking lot. They eventually brought it to the car. I’m giving 2 stars because the guy who brought my replacement fries was very nice.

Ashley location around 11:45a today. I had the unpleasant experience with the girl who was taking my order. I was telling her what I didn't want on my burger and she repeated back twice the wrong thing. Then when I went to correct her she talked over me then got smart mouth and said we don't even serve pickles on our sandwiches 1st of all! I was so out done. I left that location. Googled another location drove the 2.8miles, bcuz me and my family do like the food. Bad customer service will cost you a devoted customer to drive the extra miles to spend their money.

I hate even giving you less than 5 stars because I LOVE some Zacadoo's. Went through on Saturday around 11:30 am. Order 2 cinnamon rolls, got home and had to try to give one a face lift... look at the picture and you will understand. Besides the extreme lack of icing on the one, it was delicious as always! Easy fix for the company to push consistency across the restaurants and each individual product.