Emerald Restaurant

I love, love, love Emeralds! I have been going there for years and never have had a bad experience. **** Great service and food **** I want to explore the menu but always get a Mushroom Swiss burger. The French Onion soup is the best I've ever had and I always try it any where I go. When I say it is the best, I feel I have a lot of experience. LOL Branching out, I finally tried the New England Clam Chowder. Much to my surprise and delight, it out did even my favorite French Onion! Highly recommend and don't forget the chowder!

Would give 0 stars if allowed. My husband and I ate here on our anniversary and were more than disappointed. Spent $80 for an app and two entrees we could not even eat. My husband usually will eat anything but when he wouldn’t finish his meal, I knew it was bad and it was not just me. Tasteless “Caribbean” shrimp, undercooked mushy rice, unseasoned cold raw broccoli. We should have just ate home or starved. We are still in awe at what we were served tonight. Extremely disappointed!

First off, I will say that I really enjoy Turning Stone. They have given me complimentary hotel nights and last summer I was even invited to a cruise event where I received a cruise voucher and went to Bermuda with my son. However, that being said, this latest visit to the Emerald restaurant at Turning Stone was NOT one that I would like to experience again. I'm mostly rating the Chicken Lettuce Wraps in this review because the service was fine as was my French Onion Soup. The waitress had said that she wasn't sure if they had the lettuce wraps as she thought they were out, but she returned and said they did have them, so I was excited to order them. (Now, I will also pause here to say that I absolutely ADORE the Thai Chicken Lettuce Wraps from The Cheesecake Factory, so maybe I was wishful thinking that these would be the similar since the price was basically the same...) HOWEVER, I am attaching a photo to show just how pathetic this meal was. I can't even describe what the "stew-like" chicken was, but it seemed to have been cooked days ago. I couldn't believe they used big iceberg lettuce pieces and the only other garnish options were a few water chestnuts and carrots... Honestly, the more I write this review, the more I have decided this is basically worth only 1-star. I am sitting here in the hotel on their wi-fi (according to my kids making fun of me for being a Karen as I type this review) - but I post good and bad reviews of places and items, and this was quite honestly a god awful meal, and I would not recommend it to anyone. Remove this eyesore from your menu, Turning Stone.

I will never come back here again! Came with a table of 9... Four of our table that came after we ordered werre late but got their food first, then our wings werre soft n soggy after we asked for extra crispy..then a man came looking lost with a chicken burger with no bun...one of the waiters had an attitude with us. The first time we come here and almost everyone at our table was not happy. Our original waitress was at least friendly but that's about it!

I took my mom there for dinner a few days ago. We ordered the shrimp scampi with strawberry decker drinks. Let me tell you, NEVER AGAIN!! the scampi tasted like thrown together spaghetti noodles, butter and a few shrimp. NO SCAMPI TASTE WHATSOEVER. Then out drinks were nothing of what we ordered. The waitress said she threw it together with strawberry juice and ran down to the desert place and grabbed a few fresh strawberries. It was so sour and discusting. Then she overcharged me by $14.50 and needless to say. BOTH MY MOM AND I ENDED UP VERY SICK SHORTLY AFTER WITH AWEFUL STOMACHE ACHES. Yes I did speak to a manager and she said there was nothing she could do but she would pass it off to the daytime manager and they would give me a call back. I live almost 3 hours away and do you think I recieved a call from them, NOT AT ALL!!! I wouldnt reccomend this place to ANYONE at all. I will stick to the great pizza I get when we go there. This was a 1 and done for me!!! And you ruined what was supposed to be a mother daughter dinner and night out!!! VERY BAD!

I have 2 complaints, breakfast, the home fries ,come out hard no taste and cold ,my husband had them twice myself once, the other is ,when I order French toast. ,I get cheap awful tasting maple syrup, if I want good maple syrup, I have to pay 2.00 dollars extra, u should be embarrassed, isn't a staple for french toast, last time I ordered eggs Benedict, sauce was awful