Mcdonald's

If you want your order wrong make sure to go to Franklin they are on point with that. If you want rudeness go to Franklin they get a 5 star for that! If want no condiments and napkins, but asked for them guess what?? Yes!! FRANKLIN is the place to go. If you call with your concerns and they tell you "so what do you want? I am busy trying to make orders" lol go to Franklin. They are so use to their mistakes that they just automatically say what do you want a redo? lol. Just get it right on the first try and I promise the McDonald's owner would be embarrassed of these fries. I already chunked them out the window for the birds until I forgot about showing a picture. Yes they all look like that. Thank Franklin McDonald's for giving us a awful experience.

If I could put no stars I would! I understand why the employees here are such trash. It's because management is worse. I actually do Doordash deliveries and came to the concept to only deliver from this McDonald's when things are slow as they generally take forever. This last time, management tried to tell me how to do my job by confirming the order as picked up before it was even in my hand ready to go. When I refused and tried to explain I had to wait until it was ready to go they threatened to block me from deliveries! The manager would not shut up long enough to let me explain how it works on my end, nor did she care, as she thinks she already knew. Obviously she doesn't know! As I am walking out she continues to say that I have to listen to her and so so sorry but no I do not. You don't own me, nor do I work for you, nor would I ever. Thus definitely explains why the employees don't want to work and never really stay working there. This place is in desperate need of actuall GOOD management.

Horrible customer service. Staff don't care at all. I went to the counter and waited for someone to come to greet me. A staff member walked an order past me and as she was walking back to the counter, we locked eyes. I said "can I have some ketchup please?" She didn't acknowledge me and walked back to the back. I thought, "maybe she heard me and is just busy" and waited for a minute or two and then said screw this and ate my food. Literally the only reason I came here was because this is one of the few places with a playground for the kids. Welp, Chick FIL A is next door and they also have a playground and I KNOW that would never happen there. I'll be going there for now on. Also, the only reason I'm giving this 2 stars instead of 1 is the place was nicely remodeled and I have to give them credit for that.

I brought my son through the drive-thru at around 10 at night. Even though they acknowledged me when I pulled up, I had to wait a really long time before I could tell them my order. When they finally asked for my order, the guy was less than friendly and had a slight attitude. I’ve frequented this McDonald’s often and this service is not new; nearly every time I come to this location I feel nearly unwelcome.

Most nastiest fast food place I’ve been to. The workers didn’t wear gloves and one of them wiped the sweat off their head with their bare hands and then continued to touch the Food . The service was horrible I was waiting for a hour and the people before me were waiting even longer . Nothing in the kitchens were clean and the floors were covered in trash . Never going there again

If you wanna wait an 1hr or more come to this McDonald's. Worst experience ever!!! Placed a curbside order, no one never showed up to bring my order had to go asked what was going on, and was told they never received my order which I knew they were lying because after placing my order 20 minutes later got a notification saying "thank you for your order". Poor customer service! Do yourself a favor and don't come to this Mcdonald's unless you wanna wait an hour for your iced coffee lol. ZEROOOOO STARS!!!!