Domino's Pizza

Just went to Domino's at this location. 12/7. The wait staff was nice and professional. I ordered via the app, and the app indicates you will receive a reward if you are an rewards person. At the very least based on the information on the app you will receive a reward, maybe a cookie or lava cake or something similar. Well I did not receive anything. Went on to have a conversation with the manager. After a lengthy conversation it was determined that this is based on a random selection based algorithms. Heaven forbid with algorithms being on the Forefront of many conversation it's almost pitiful to imagine one person receiving and one-person not as there are implications on how randomly it is selected. Additionally it was not implied nor said on the app. Thank you Brad, manager of the store for the explanation. As many times I frequent this specific location, this is my very first time I heard of such AND it is not mentioned in the app, so I am to believe suddenly there is a random selection process. I believe I need to take my patronage to either a different location or a place beyond Domino's. I do enjoy the location on Middlebelt and 5 Mile. Wonderful people and you get a reward for your patronage. And about the picture below... Well,

Don't waste your time, they will waste yours. I ordered my food and waited over an hour with no word from the store. When I called I was assured that my food was next out yet I waited another 25 minutes. I called again and was told that not only was my food not on the way but they were planning on sending the same food that they made over an hour and a half prior. They lost a frequent customer.

Aiden and the rest of the team here at dominos, constantly go out of their way to make sure my food is always fresh. They make me feel so welcomed and appreciated each time I visit. I love it here. This is my favorite place to get pizza not only because it is so delicious but because of the amazing team that constantly works hard to provide A1 service. Thank you