Starbucks

Ugh, started fine with order taking. We ordered coffee drink, 2 cake pops and 3 donuts(we have children) Then after 5 mins, I got the coffee drink. So I waited in line again to ask about the donuts and cake pops. They had a teenage boy in charge of filling all the food orders and he was backed up with microwave hot items. So, I asked the original order taker if I could get my 3 donuts and 2 cake pops. Of course she remembered and told me to wait a minute, she would fill the order. She handed me the food in a bag and we left. Got home and noticed she only gave us 1 cake pop. Further, the donuts were plastic wrapped, which made them soggy on the outside but very dry. Probably the worst donut I've had in a long time. I wouldn't recommend this location.

I was in this location this morning and had a very bad experience. There were multiple people working behind the counter, yet I was left standing there over 10 minutes waiting to place my order and no one approached me. I finally left and went elsewhere and was treated with respect. Very poor customer service here

This is a great Starbucks! With SO many Starbucks stores being dominated by drive-through volume, traffic jams, and insane levels of activity - this one is more sedate and less hectic. There is ample parking here. (Unlike Central St Evanston stores) No long walk from parking to store (like Old Orchard) and no fighting to get near the place because of drive-through customers surrounded by the place and blocking access. Our new regular Starbucks! Update: This Starbucks remains our favorite local store. Friendly staff, no drive through congestion, easy parking. So much easier than trying to cram into a too-small parking lot - or even feed a meter. No traffic jams with cats backed up 20 deep in the drive through line.

Becca is the amazing lady who really made my day easier. My daughter was upset about her haircut and Becca gave us a cake pop. My daughter asked her if it was kosher. Becca went and checked. Then she said it wasn't but the lemon cake was. She gave my daughter a piece of lemon cake. My daughter stopped crying and was so much happier after that. Becca I'll never forget you! Your thoughtfulness will not be forgotten!