Dunkin'

My sister and I purchased decaf coffee at the Monkey Junction location and it was terrible!!! We were in the Mayfaire area and stopped at that Dunkin to get fresh coffee. The woman was so kind and she replaced our coffee for free even though she didn't have to. It's rare to find service like that now. We will definitely be going back there!

The crew at this Dunkin is AWESOME! They are often short-handed, yet do their absolute best to get customers in and out as quickly as they can! I've seen them go out of their way to respond to customer's special needs - even though it holds up the line for others - because they go that extra mile! Kudos guys! EVERYONE is short-handed -- keep that in mind next time you want a cup of coffee or a meal. It is NOT the server's fault! Pack your patience if you're desperate for a freaking iced-coffee...besides, if it's going to irritate you to wait - you probably don't need the caffeine anyway!

amazing service!!! the staff are working their butts off every time i visit! they’re working with what they got and they have good attitudes about it! the manager, a young man (wilson i think?) is so superb! much better than their old management. love how he’s turned the store around from what it used to be!

The people who work here are super nice! I came here at 6:30am and they were so bright eyes as energetic it was most impressive! They made my order super fast too. It's like they knew what I wanted. This is one of the few good Dunkin Donuts in town. I always prefer to come to this one when I am on my way to work.

I went through the drive through this morning to get a coffee and ended up getting the wrong thing. I think there was an issue with the speaker/microphone at the time. I couldn't run back in right away because I was headed into work. I went back on my lunch hour and explained that I had received the wrong thing this morning and they, quickly and politely, addressed my issue and gave me the correct drink for free. First impressions aren't everything. Sometimes mistakes happen and addressing it in a calm and polite manner will achieve a more desirable outcome.