The Blend

The PetSmart at Monkey Junction along College Road in Wilmington, NC. (Location on the end of the strip mall. The girl that works that was extremely patient and helpful in pointing out a few different options for me. She even helped me get the largest bag into the shopping cart as I have a bad spine. I would recommend trying PetSmart to anyone needing a pet store with MANY options and great service. We have a 10 year old dog and an 8 year old dog. The older one is an Australian Muligen Labradoodle and the other is a hound mix. The older one sometimes has yeast infections in his ears and loose bowels. I was feeding him Blue Buffalo Chicken and brown Rice forever and all was good or I was missing that he was having allergic reactions to the chicken maybe. I gradually switched switched over to Nature's Recipe which is grain free with salmon, sweet potato and pumpkin (no added corn wheat or soy, no by-products, no artificial colors, preservatives or flavors). This was the best decision we made. Both dogs love this food and the issues have resolved.

I've previously had some serious trouble with petsmart and some things they did wrong with an injury to my pet while she was being groomed. Because of that I can't just say the organization overall is run well, they had opportunities to improve the follow up but it got lost in customer service deficiencies. This particular location is a smaller version of the bigger stores but nice enough if you just need supplies, food etc.

Was in the other day and a nice young man, I think the manager, helped me out a lot. He was super friendly and talkative. Love the hospitality I get every time I come, but this young man went above and beyond. I’m from New York so it’s a nice change to have a little friendly conversation while getting the help I need. Will be coming back to this store specifically.